When you place an order through our website you will received a confirmation email with your order number. You can then go to www.spellboundfashion.com/order-tracking and enter your order number and email address on the tracking page and get the progress of your shipment(s).
Once you place an order at spellboundfashion.com, there is a limited period of time before your order is fully processed that you will be able to cancel your order. You will have to contact us through www.spellboundfashion.com/contact-us or call us on 0812 228 520.
You can bring your product that you want to return/exchange to our store with the invoice or the email confirmation you received for the order. The exchange/refund process will carry on in accordance with our exchange/refund policy.